Privacy Policy

Effective Date: 1/1/24

1. Introduction
Havana Savannah ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
2. Information We Collect
2.1. Personal Data
We may collect personally identifiable information ("Personal Data") that you voluntarily provide when you:
Create an account: name, email address, phone number.
Place an order: delivery address, payment information.
Contact customer support: any information you provide in your communications.
2.2. Automatically Collected Information
When you use the App, we may automatically collect:
Device Information: Device type, operating system version, unique device identifiers.
Usage Data: Access times, pages viewed, links clicked, and other usage patterns.
Location Data: Approximate location based on your IP address or GPS data, if you grant permission.
3. Use of Your Information
We use the collected information to:
Provide and manage your account.
Process your orders and payments.
Improve and personalize your experience.
Communicate with you about your account or transactions.
Send promotional materials and offers (with your consent).
Analyze usage patterns to enhance our services.
Comply with legal obligations.
4. Sharing Your Information
We may share your information with:
Service Providers: Third parties that perform services on our behalf, such as payment processors and delivery services. These parties are contractually obligated to protect your information.
Legal Obligations: When required by law or to protect our rights, privacy, safety, or property, and/or that of you or others.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Data Security
We implement reasonable security measures to protect your information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
Access and Correction: You can access and update your Personal Data through your account settings.
Data Deletion: You may request deletion of your account and Personal Data by contacting us at info@havanasavannah.com. We will process such requests in accordance with applicable laws.
Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails or by adjusting your account settings.
7. Children's Privacy
Our App is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Havana Savannah Customer Support
info@havanasavannah.com
661-383-9627